Refer a Client
If you work with individuals who need housing, employment, mental health support, or documentation help — we're the coordination partner your clients need and your organization can rely on.
The People You Serve Deserve More Than a Pamphlet.
You see it every day. A patient being discharged with nowhere to go. A shelter resident who needs a job but doesn't know where to start. A client who qualifies for mental health services that no one has connected them to yet. Someone who just came home from incarceration with nothing in hand and no plan in place.
You're doing everything you can within your role. But your role has limits, and the gaps between what your organization provides and what your clients actually need are where people fall through.
That's exactly the gap Unity Access Care Services exists to close.
We handle the coordination your clients need after they leave your care: housing placement, employment support, mental health and PRP services, documentation help, and case management — through one dedicated coordinator, moving fast, staying involved until things are actually in place.
If you have someone in mind right now, don't wait.
We Partner With Organizations That Serve Vulnerable People.
We work with a wide range of community-based organizations, healthcare providers, and social service agencies. If your organization touches the lives of people in crisis, you belong on this list.
Hospitals & Emergency Departments
Patients facing discharge with no stable housing, no follow-up mental health care, or no support system in place. Discharge without coordination is one of the leading drivers of repeat emergency visits and homelessness. We close that gap.
Shelters & Transitional Housing Programs
Residents who are ready for the next step but need employment, documentation, or longer-term housing coordination to get there. We take the handoff and carry it through.
Reentry & Justice Programs
Individuals leaving correctional facilities who need immediate, coordinated support across housing, employment, and mental health before and after the release date.
Faith-Based Organizations
Community members in crisis who trust their congregation but need professional service coordination beyond what the church, mosque or temple can provide. We partner with faith communities who want to do more for the people they serve.
Mental Health Providers & Clinics
Clients who need wraparound support like housing stability, employment, documentation, etc. which go beyond clinical care. We coordinate the pieces your practice can't.
Schools & Youth Programs
Young adults aging out of systems who need structured transition support before the safety net disappears entirely.
Social Workers & Independent Case Managers
Practitioners who need a reliable, accountable coordination partner for clients with complex, layered needs.
Recognize your case scenario? Your clients may already need this.
Here's Exactly What We Do With Every Referral.
We know that when you refer a client, you're putting your name and your organization's trust behind that referral. We don't take that lightly.
We Receive and Review
Every referral is reviewed by a care coordinator within 24 hours. High-urgency referrals are flagged immediately and treated as priority cases — no waiting in a queue.
We Make Contact
We reach out to the client directly, or coordinate through you if the client isn't ready for independent contact, to begin the intake process and assess their full situation.
We Build a Plan
We identify which services the client needs, confirm eligibility where applicable (including Medicaid for PRP services), and build a coordinated support plan across housing, employment, documentation, and mental health.
We Execute and Follow Through
We don't stop at the plan. We make the calls, handle the coordination, connect the providers, and follow up consistently to make sure services are actually in place, not just scheduled.
We Keep You in the Loop
You referred this client because you care what happens to them. We provide referral status updates so you're never left wondering whether your referral went anywhere.
A client in your caseload right now could be in coordination within 48 hours.
Making a Referral Is Simple. Here's What Helps Us Move Fast.
You don't need a perfect intake packet to refer a client. A few basics are all we need — we'll take it from there.
Helpful to have:
- Client's first name and a phone number (if available)
- A brief description of their primary needs
- Urgency context — especially if there's an immediate safety concern, discharge deadline, or release date
- Your contact information so we can follow up with you directly
The form takes less than three minutes.
You don't need:
- A completed assessment
- Confirmed Medicaid eligibility
- Full client history
- A formal referral letter
If the situation is urgent and the form feels too slow — call us directly. Right now.
(443) 853-8861For immediate or high-urgency situations. Don't wait for an email. Pick up the phone.
Why This Work Is Urgent, And Why Your Referrals Matter.
The individuals most likely to be referred to us are part of populations facing some of the most severe service gaps in the country. These aren't abstract statistics; they're the people sitting across from you right now.
Many Americans are without shelter on any given night, and discharge from institutions or care-facilities without housing coordination is one of the leading causes of that number climbing.
A great number of individuals released from incarceration are rearrested within three years, largely because coordinated reentry support was never put in place at the critical moment of release.
Many living in America lack a government-issued photo ID, a reality that makes them effectively invisible to the formal service systems put in place to help them.
Several adults live with mental health challenges, yet millions never access consistent, community-based care, often because the bridge between diagnosis and services was never built.
When you refer a client to Unity Access, you're not just completing a handoff. You're giving someone a real shot at the support that changes their trajectory.
Every referral is a chance to change someone's trajectory. Make it count.
Looking for More Than a One-Time Referral?
Some organizations need more than an occasional referral pathway. If your team regularly works with individuals who have complex, layered needs and you want a structured, dependable coordination partner built into your workflow, let's build something together.
Our formal partnership model includes:
Dedicated Coordination Contact
A named Unity Access coordinator assigned specifically to your organization for direct, consistent communication — no hunting for who to call.
Priority Referral Processing
Partner organizations receive priority intake review and faster response timelines than standard submissions.
Referral Tracking & Status Reporting
Regular updates on referred client status and outcomes so your team has real visibility into what's happening after the handoff.
Joint Community Outreach
We work alongside your team in the field, at discharge planning meetings, reentry events, shelter programming, and community health settings, identifying and serving clients together.
Formal Service Agreements
For organizations that require contractual structure, we support formal coordination agreements that define roles, responsibilities, and service expectations clearly.
This model works particularly well for: Hospitals, correctional facilities, large shelters, community health centers, and workforce development organizations managing high volumes of clients with complex needs.
If your organization serves these populations regularly, a formal partnership makes every referral faster, smoother, and more effective.
What We Do With Client Information.
Referring a client means trusting us with sensitive information about a vulnerable person. We treat that trust as a non-negotiable responsibility.
Strict confidentiality, always.
Information shared during the referral process is used solely to coordinate services for that individual. It is never sold, shared with unrelated parties, or used for any purpose outside direct service coordination.
Structured, accountable systems.
We maintain client records securely with documented coordination trails so nothing goes missing and everything is traceable.
A named coordinator for every case.
Every client is assigned to a specific, accountable person. Not a general inbox. Not an anonymous system. A coordinator who owns the case and can be reached directly.
Have questions about how we handle client data before you submit? Check our FAQ. Or reach out — we'll answer them directly and transparently.
Trust is built through follow-through. Submit a referral and see the difference.
Your Clients Deserve a Reliable Next Step. We're It.
When you refer to Unity Access Care Services, you're handing off to a team that will actually follow through with speed, structure, and genuine care for the people you serve. Submit a referral now, or reach out to talk through a specific case or a formal partnership opportunity.
All referrals are reviewed within 24 hours. High-urgency cases are prioritized immediately. If the situation cannot wait — call us directly.